JACK in the NET Alert and report regarding Instagram account
Thank you for always using JACK in the NET.
It has come to light that our Instagram account (@jackinthenet_jbv) was hacked by a third party at midnight on Friday, December 8, 2023.
Below, we would like to inform you about the warnings and countermeasures we are taking to our customers.
-Caution to customers-
We have discovered that our Instagram account (@jackinthenet_jbv) has been hacked by a malicious third party.
From today onwards, you will no longer post or send direct messages using (@jackinthenet_jbv).
In the unlikely event that you receive a URL or link that prompts contact or operations that impersonates the account in question, please do not open it and discard it.
Regarding Instagram, we are currently requesting the operating company to report that it has been hacked and request a resolution.
We will update the latest information on the "NEWS page" and "WEB MAGAZINE" of our JACK in the NET WEB STORE.
We apologize for any inconvenience caused to our customers.
As an emergency measure to prevent this unauthorized access, we immediately strengthened the security of our website.
Additionally, we have confirmed that other social media accounts (Twitter, Facebook) managed by our company are not affected by this incident, and we are also taking measures to reset account passwords and strengthen security. Masu.
- Regarding future operations -
We are currently investigating the cause and scrutinizing the operational policies of each social media account to prevent a recurrence in the future.
Release announcements will be made via Twitter, Facebook, and the official website.
As soon as the investigation into the cause is completed, we will resume operation of Instagram.
We apologize for any inconvenience this may cause and appreciate your understanding.
If you have any other questions, please contact us below.
We sincerely apologize for causing concern to our customers. We will continue to strive to restore customer trust.